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Shipping & Delivery

Shipping & Delivery Policy

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Ten Passion Ecom Pvt. Ltd. is in no way responsible for any damage to the order while in transit to the buyer.

Delivery charges provides free delivery on all items if your total order amount is Rs. 1001 or more. Delivery charges of Rs.55/- per 500 grams are applicable in case your order is less than Rs. 1000. For orders below Rs. 300, the shipping is Rs. 75 per 500 grams.

Preorder or Forthcoming

These items are soon to be released and we prebook your item for you. The item will be shipped to you on the day of it's official release launch. The Preorder duration varies from item to item. Once known, release time and date is mentioned. Eg: 5th May, August 3rd week.

Delivery Mode

We process all deliveries through reputed couriers.
If there is no courier service available in your area, we will ship your non-electronics items ( i.e. except Mobiles, Gaming Consoles, Cameras, Laptops) via Government Registered Bookpost or Speedpost. If your order contains an electronics item (Mobiles, Gaming Consoles, Cameras, Laptops) we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.

Our Address -

Ten Passion Ecom Pvt. Ltd.
Shop A-1 & A-5, Anupama CHS
Louis Wadi, Near LIC Office
Thane - 400604
Phone - +91-22-2543 2020
Mobile/WhatsApp (10kya Support): +91 88799 42022 or +91 93265 53139
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