Shipping & Delivery
Shipping & Delivery Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. www.10kya.com is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Mplace Edventures Pvt. Ltd. is in no way responsible for any damage to the order while in transit to the buyer.
10kya.com provides free delivery on all items if your total order amount is Rs. 1001 or more. Delivery charges of Rs.80/- are applicable in case your order is less than Rs. 1000.
Preorder or Forthcoming
These items are soon to be released and we prebook your item for you. The item will be shipped to you on the day of it's official release launch. The Preorder duration varies from item to item. Once known, release time and date is mentioned. Eg: 5th May, August 3rd week.
We process all deliveries through reputed couriers.
If there is no courier service available in your area, we will ship your non-electronics items ( i.e. except Mobiles, Gaming Consoles, Cameras, Laptops) via Government Registered Bookpost or Speedpost. If your order contains an electronics item (Mobiles, Gaming Consoles, Cameras, Laptops) we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
Our Address -
Mplace Edventures Pvt. Ltd.
Mahatma Gandhi Road, Naupada,
Phone - +91-22-2543 2020